A Staffing Leader’s Work Opportunity Tax Credit (WOTC) Success with a Low-Lift Setup
Stephanie K, Chief of People Operations for an international staffing company, was in search of a WOTC provider who could better meet her team’s needs. She knew how valuable this tax credit could be for her company, and was in search of the right partner who could take work off her team’s plate, not add to it.
After reaching out to her SHRM network, a colleague recommended she contact VerifyToday.
““VerifyToday delivered nearly $1M in tax credits without adding work to my team. Most business leaders would agree that’s money well spent.””
Tell us about your role as Chief of People Operations.
I oversee 12 senior HR leaders across our top-performing regions and lead workforce planning for the Americas division.
Before VerifyToday, what was your WOTC experience, if any?
We had another provider in the past, but the experience was cumbersome. My teams were constantly receiving requests for updated screening forms and payroll information. I can’t recall exactly how many employees were certified at that time — maybe a few hundred.
We considered bringing this in-house. Our challenge wasn’t collecting the data from new hires; it was was calculating the credits at scale.
How did VerifyToday’s approach change the conversation for you?
“Once we connected the data feed, everything moved quickly… 800+ certified employees with no lift from my team. It was mostly a one-time setup.”
How has your WOTC process changed since partnering with VerifyToday?
Six months in, we also moved I-9s to verifi-9 to consolidate vendors. We were very happy with the level of service for WOTC. Operationally, the manual burden on my team to process these tax credits has been eliminated.
In 2024, your team generated nearly $1M in WOTC credits. What stands out most about this? Anything you would tell other HR leaders evaluating WOTC providers?
Our Finance and Accounting teams were in the middle of 2024 tax preparation when we signed with VerifyToday.
One of our CPAs even joked that they’d ask me for the paperwork next year, assuming there was no way VerifyToday could get us implemented and employees certified within a short timeframe.
Not only did VerifyToday deliver in time for tax filing, but the credit amount exceeded everyone’s expectations. The final report showed 813 certified employees and a total credit of approximately $973K.
What stood out most was that VerifyToday delivered that level of impact in a short timeframe without requiring my teams to send additional data back and forth. It exceeded my expectations.
About VerifyToday
VerifyToday provides full lifecycle employee compliance solutions that reduce risk, eliminate manual work, and make hiring easier at scale. Our platform supports Form I-9 compliance, identifies hiring and location based tax incentives, automates employment and wage verifications, and manages unemployment claims. Contact VerifyToday to schedule a quick demo and see how our payroll- driven platform can plug into your workflow.
