General Terms and Conditions
All Services, as described in Schedule A, to be provided to Client under this Agreement by VT Acquisition Co LLC, a Delaware limited liability company doing business as VerifyToday (“VerifyToday”), with Client and VerifyToday individually referred to as “Party” or collectively as the “Parties”, are subject to the following terms and conditions:
- Client Responsibilities: Client acknowledges that the ability of VerifyToday to provide accurate information and services that comply with state laws and procedures is dependent upon Client providing accurate data (collectively “Data”) and fulfilling its obligations herein. Client hereby acknowledges and agrees that Services cannot commence until Client has provided all applicable Data and satisfied its other obligations under this Agreement. If commencement of the Services (Go Live Date) is delayed due to Client's failure to provide required Data, information, access, approvals, or other cooperation, and such delay results in the Services not commencing within ninety (90) days following the Effective Date (which shall be deemed an unreasonable delay for purposes of this Agreement), VerifyToday may, in its sole but reasonable discretion, charge an administrative fee (the “Administrative Fee”). VerifyToday may invoice Client, on Net 30 payment terms, for each full or partial month between the Effective Date and the commencement date of the Services in the amount specified in the Services Agreement as the Administrative Fee. Client shall maintain its IT systems in order to properly interface with the Services. Client shall comply with all of its obligations as an employer under any applicable laws.
- Term: The Agreement is effective as of the date of execution by Client (the “Effective Date”), and for Employment and Wage Verification Services, Unemployment Claims Administration Services, Tax Credits – Hiring Based (Work Opportunity Tax Credit and Federal Empowerment Zone Tax Credit, and VerifI-9 Solutions, including but not limited to: VerifI-9 Standard, Historical Digitization & Storage, and Historical Storage shall be valid for an initial term of three (3) years from the Go-Live Date as set forth on Schedule A and shall thereafter automatically renew for successive three (3) year terms, unless and until terminated in accordance with Section 3 – Termination
- Termination: Either party may terminate this Agreement (a) by providing the other party with written notice of termination at least ninety (90) days’ prior to the end of the current term, with termination to be effective at the end of such term, , (b) if the other party has materially breached the Agreement, provided that the party claiming breach must give the other party at least thirty (30) days’ prior written notice in which to cure the breach before terminating the Agreement, or (c) in accordance with Section 8 herein.
- Post-Termination “Wind Down” Client Responsibilities: VerifyToday shall continue to provide any and all applicable Services that are In Progress as of the effective date of termination. This shall include any new hires of Client that have screened, intentionally or inadvertently with VerifyToday post-termination. For the purpose of this Agreement, work will be considered “In Progress” if Client has utilized VerifyToday at any point to screen any new hire (including any new hires) via any method, including but not limited to,1) telephone 2) online or 3) paper screening prior to or after notice of the date of termination, and any such new hire previously screened on behalf of Client continues to be employed by Client and/or is eligible for additional or further tax credits. Client acknowledges that VerifyToday shall be entitled to continue to provide any and all applicable Services that are In Progress post-termination because VerifyToday would otherwise not be compensated for its time and resources already invested to service Client. For any applicable In Progress Services provided post-termination, Client shall remain obligated to pay for such Services in accordance with the Fees and billing terms included herein. Client agrees to provide wage data for up to two (2) years after the date of termination for the purpose of allowing VerifyToday to process certifications that are In Progress. Should Client fail to provide wage data post-termination, Client agrees to pay to VerifyToday a fixed fee of $300 per Qualified Screened Employee that is In Progress with no corresponding wage information provided to VerifyToday for the purpose of calculating the Credit (“Fixed Fee”). A Qualified Screened Employee shall be defined as any employee of the Client that is certified by any State Workforce Agency as qualifying for WOTC. The Fixed Fee shall be paid to VerifyToday within sixty (60) days of notice from VerifyToday to Client for Client’s failure to comply with its duties and obligations outlined herein. VerifyToday will refund any or all portions of the Fixed Fee attributable to credits or incentives that are disallowed or denied by the appropriate taxing authority. Clients who have terminated VerifI-9 Standard with VerifyToday but have not requested storage termination will be subject to a $0.25 per I-9 per month storage fee. Upon request for storage termination, VerifyToday agrees to provide access to a downloadable file for no longer than 30 calendar days prior to termination of stored I-9’s.
- Payment Terms: Except with respect to the Administrative Fee, payment on invoices is due within thirty (30) days of the invoice date. Failure to pay an invoice within the aforementioned time period may result in a suspension of the Service for as long as any amounts owed thereunder remain outstanding. Payments not received within 45 days of invoice receipt will bear interest thereafter on the aggregate amount then-owed at the lower of (a) 1.5% per month or (b) the maximum amount of interest allowed under applicable law. Except to the extent that Client has provided an exemption certificate, direct pay permit or other such appropriate documentation, VerifyToday shall add to each invoice any sales, use, excise, value-added, gross receipts, services, consumption and other similar transaction taxes however designated that are properly levied by any taxing authority upon the provision of the Services, excluding, however, any state or local privilege or franchise taxes, taxes based upon VerifyToday net income and any taxes or amounts in lieu thereof paid or payable by VerifyToday as a result of the foregoing. All prices and payment shall be in U.S. dollars. VerifyToday reserves the right to charge additional and/or increased fees commensurate with changes to the scope of work to be performed. Should VerifyToday be required to correct the Data for Client, custom data conversion fees shall be based on actual hours required at $185 per full or partial hour. In the event Client is paying on a periodic basis for Services (rather than paying by claim) and the number of unemployment claims for a given quarter exceeds 10% of the estimated amount, the parties shall amend the Agreement to include additional payment terms/amounts in respect of such excess.
- Exceptions and Reservations from Services: VerifyToday does not prepare federal or state tax returns for its Clients and disclaims all responsibility for preparation thereof. At no time will VerifyToday render or be required to render, and nothing herein shall be construed to obligate or otherwise require VerifyToday to perform or otherwise pay for any service that could be interpreted as the practice of law or provide a formal tax opinion.
- Third Party Indemnification: Client shall indemnify, defend (or pay the cost of defense), and hold VerifyToday harmless from and against any losses, claims, actions, suits or proceedings (“Claims”) caused by, arising out of, resulting from or related to (a) a breach of the terms of this Agreement; (b) the employment or termination of any of Client’s current, former or future employees or (c) the Data, except, in each case, to the extent arising out of or resulting from the gross negligence or willful misconduct of VerifyToday.
- Ownership: All recommendations, suggestions and/or work product presented in writing to Client by VerifyToday in connection with all Services provided hereunder are the sole and exclusive property of VerifyToday.
- Right to Modify: VerifyToday reserves the right to modify or amend the Services from time to time in its sole discretion. If the modification shall be a substantial change from the Service as described in its applicable “Services Description”, VerifyToday shall provide notice of the change to Client. A substantial change is a change which is inconsistent with the applicable Services Description to Client’ s detriment. By way of example, a change that does not degrade the functionality of the Service, such as a change for upgraded security of Data, is not a substantial change. Upon any such substantial change, Client may terminate the affected Service by notice given to VerifyToday within thirty (30) days after receiving notice of a modification to the Services Description, and termination shall be effective ninety (90) days after notice is provided unless the parties mutually agree to a different date. The absence of such notice of termination shall constitute Client’s agreement to the modified Services Description.
- Disclaimers: VerifyToday shall use reasonable efforts to promptly correct any material defects and provide Client with technical support to assist with any material defects and/or errors in the Service. VerifyToday, at its sole discretion, will choose which method(s) it uses to provide support services to Client. Such efforts expressly exclude, and VerifyToday shall not provide for, any on-site training, on-site maintenance, or other support of any kind related to the Service. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, VERIFYTODAY DOES NOT MAKE, AND HEREBY EXPRESSLY DISCLAIMS, ANY AND ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WRITTEN OR ORAL, EITHER IN FACT OR BY OPERATION OF LAW, BY STATUTE OR OTHERWISE, AND VERIFYTODAY FURTHER SPECIFICALLY DISCLAIMS ANY WARRANTY OF QUALITY, TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE OR ANY WARRANTY AS TO THE VALIDITY OF ANY PATENTS OR THE NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES.
- Waiver: Neither Party may waive any term or excuse any breach of this Agreement unless such waiver or excuse is in writing and signed by the Party to be charged with such waiver. No waiver or excuse by either Party, express or implied, shall constitute a subsequent waiver or excuse.
- Severability: Any term or provision of this Agreement held to be illegal or unenforceable shall be deemed amended to conform to applicable laws or regulations, or if it cannot be so amended without materially altering the intention of the Parties it shall be stricken, and the remainder of the Agreement shall remain in full force and effect.
- Modifications: This Agreement may not be supplemented, amended, or otherwise modified except by a written instrument executed by an authorized representative of each Party.
- LIMITATION OF LIABILITY: EXCEPT FOR ANY DAMAGES ARISING OUT OR IN CONNECTION WITH ANY CLAIMS, INDEMNIFIABLE PURSUANT TO SECTION 7 – THIRD PARTY INDEMNIFICATION, (a) IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED. IN NO EVENT SHALL EITHER PARTY’S AGGREGATE LIABILITY TO THE OTHER FOR ANY CLAIMS ARISING OUT OF A BREACH OF THIS AGREEMENT EXCEED THE AMOUNTS PAID AND PAYABLE UNDER THIS AGREEMENT, AND (b) ANY DAMAGES SHALL BE LIMITED TO THE AMOUNTS PAID AND PAYABLE FOR THE SPECIFIC SERVICE PERFORMED FOR THE PERIOD OF PERFORMANCE THAT GAVE RISE TO THE DAMAGES.
- Statute of Limitations: Claims must be brought within two (2) years of the cause of the action giving rise to the claim.
- No publicity: Neither Party shall publicize or disclose any of the provisions of this Agreement, or the existence of this Agreement, to a third party without the other Party’s prior written consent. The Parties may agree to use the trade name or trademark of the other party for use in its promotional materials, however, only in accordance with the other Party’s specified guidelines for trademark usage. Each Party will provide to the other Party its specified trademark usage guidelines and notice, and written consent must be provided for every new use.
- Confidential Information: Each Party shall protect the other’s Confidential Information (as defined below) disclosed in connection with the performance of this Agreement, including all technical information previously supplied or to be supplied under this Agreement and shall not use or disclose the other Party’s Confidential Information except as contemplated in this Agreement. A receiving Party may only share Confidential Information of the disclosing Party with the receiving Party’s employees or agents having a need to know for fulfillment of obligations under this Agreement or applicable law, and such Party is responsible hereunder for any acts or omissions of those employees or agents. Disclosure of Confidential Information can cause irreparable harm, and at any time either Party may seek injunctive relief to stop the unauthorized use or disclosure of Confidential Information. “Confidential Information” shall mean all non-public or proprietary information and data of the disclosing Party, and shall include without limitation (a) all non-public or proprietary algorithms, processes, products, specifications, and other items or compilations of information, whether in printed or machine-readable form, (b) all non-public or proprietary information relating to research, development, licensing, manufacturing or marketing processes, customer lists, and contracts, or (c) any information that the disclosing Party designates as being “Trade Secret”, “Proprietary”, or “Confidential” or other similar designation. The terms of this Agreement are Confidential Information. Confidential Information shall not include any information: (i) that is generally known or available to the public without restriction, (ii) becomes publicly known without breach of this Agreement or through no wrongful act of the receiving Party, (iii) is approved in writing for disclosure without restriction by a duly authorized officer of the disclosing Party, (iv) is already known by the receiving Party without restriction when received, or thereafter is developed independently by the receiving Party, or (v) is required to be disclosed by legal process or by operation of applicable law. The duration of confidentiality for Confidential Information shall be the longer of three (3) years from disclosure or any period applicable by law (e.g. trade secrets; consumer information). Upon termination of this Agreement, the receiving Party will destroy the disclosing Party’s Confidential Information received hereunder, if any, and in accordance with its compliance program or procedures. However, the receiving Party may retain copies of Confidential Information after termination to the extent required by applicable law and where needed for automated or other corporate document retention compliance requirements, where any such retained information shall continue to be protected hereunder until destroyed or otherwise no longer qualifying as Confidential Information.
- Notice: Any necessary legal notice for client shall be provided at the company address in the Client Information section to the individual signing this agreement or, if identified, the individual listed in the alternative. Any necessary legal notice for VerifyToday shall be provided to: VerifyToday, Attn: Legal Department, 2 Riverway, Suite 600, Houston, TX 77056.
- Assignment; Subcontractors: This Agreement and the rights and obligations under it are not assignable by either Party without the prior written consent of the other Party. Notwithstanding the foregoing or anything to the contrary, (i) either Party may assign this Agreement to a successor in interest to such Party by reason of a merger, acquisition, or consolidation upon written notice to (but without requiring the prior consent of) the other Party, and (ii) VerifyToday may assign, subcontract, or delegate all or any portion of the performance of the Services to be performed for or on behalf of Client hereunder to any affiliate or third-party subcontractor to the extent permissible under applicable law, provided that any such affiliate or third-party subcontractor is bound by duties or obligations of confidentiality that are at least as restrictive as those set forth herein.
- No Third-Party Rights: Other than the Parties, no person or entity will have or acquire any right by virtue of this Agreement, unless otherwise agreed by the Parties in writing.
- Force Majeure: Neither Party will be liable hereunder by reason of any failure or delay in performance of its obligations on account of events beyond its reasonable control, which include without limitation: strikes; shortages; riots; insurrection; fires; flood; hurricanes; war; terrorism; governmental action; earthquakes; material shortages; and acts of God (each a “Force Majeure Event”). Upon the occurrence of a Force Majeure Event, the Parties will be excused from any further performance of the respective obligations affected by the Force Majeure Event for so long as the effects of the event continue.
- Governing Law: This Agreement shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.
- Arbitration: Any dispute, controversy, or claim arising out of or relating to this Agreement or the Services to be provided hereunder shall be exclusively settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
- Entire Agreement: This Agreement, along with the Schedules and attachments hereto and incorporated herein by this reference, sets forth the entire agreement between the Parties and supersedes all prior or contemporaneous agreements, oral or written, between the Parties.
Schedule A – Go-Live Date; Description of Services
The Go-Live Date is defined as follows:
- For Employment and Wage Verification Services, the Go-Live Date shall be the date upon which all of the following are completed: the data feed is established, historical data has been provided and uploaded, verifications have been directed to VerifyToday, and the first verification has been completed by VerifyToday..
- For Unemployment Claims Administration Services, the Go-Live Date shall be the date upon which all of the following are completed: the data feed is established, historical data has been provided and uploaded, and all necessary power of attorney Forms have been signed and executed.
- For Tax Credits – Hiring Based (WOTC), the Go-Live Date shall be the date upon which all of the following are completed: the data feed is established, the screening link is placed and live, and all necessary employer representative declaration Forms have been signed and executed.
For VerifI-9 Solutions; VerifI-9 Standard the Go Live Date shall be the date upon which the first I-9 is initiated. For Historical Storage and Historical Digitization & Storage, the Go Live Date shall be the first upload of historical files.
For Tax Credit – Location Based Services as well as Tax Credits – Research and Development Services, the Agreement shall be valid for an initial term of all open tax years determined to be viable plus three (3) subsequent tax years and shall thereafter automatically review for successive three (3) tax year terms, unless and until terminated in accordance with Section 3 – Termination.
- Tax Credits – Hiring Based (WOTC)
a. Screen new hires to determine eligibility.
b. Process certification applications for eligible new hires.
c. Appeal WOTC determinations where appropriate.
d. Supporting documentation capture and management.
e. Year-end tax package.
- Employment and Wage Verification Services: Providing employment and income verification of Client’s employees to (i) Client, (ii) employees of Client, and (iii) commercial, private, non-profit and governmental entities who wish to verify an employee’s employment and/or income (collectively, “Verifiers”).
a. Using Client’s name in routine communications with Verifiers, to inform Verifiers of participation by clients in the Service to serve Client more efficiently and reduce calls to Client from Verifiers.
b. Providing verifications to relieve employers of the burden of employment and income verification obligations.
c. Providing verifications where the employee has applied for a benefit (such as a job application, qualification for social services assistance, or a loan application) or has obtained a benefit and the Verifier is seeking to determine whether the employee is qualified to receive the benefit or is seeking to enforce obligations undertaken by the employee in connection with the benefit.
d. Providing verifications where the employee is obligated by federal, state, or local law to provide the verification information to the Verifier.
e. Providing analytics, modeling, and/or demographic studies that will not include any information that individually or collectively could be used to specifically identify either Client or Client’s employees.
- Unemployment Claims Administration Services: Designed to reduce unemployment costs by eliminating benefits paid on unemployment claims discovered to be invalid, reducing administrative errors, and applying tax savings strategies.
a. Hearings representation (at Client’s election) in unemployment claims related matters (upon and following entry into a separate representation agreement).
b. The processing of unemployment claims and hearings (up to hearing preparation, with optional representation).
c. The analysis of unemployment compensation records.
d. The correction of discovered state agency errors.
e. Auditing of benefit charges on unemployment claims managed by VerifyToday.
f. The establishment of procedures to enable VerifyToday to process unemployment related forms.
g. The verification of unemployment benefits paid.
h. Provide activity reports on claims, separations, and charges.
i. An internet interface to provide separation data as well as for reporting.
j. Consultation regarding unemployment hearings.
- Tax Credits – Location Based
a. Federal Credits
i. Identify credit opportunities including any Disaster Relief and/or Hurricane Credits that Client may or may not become eligible for.
ii. Geo-code and assess Client and Client’s address locations for potential incentives.
iii. Look-back studies will be assessed for all open past tax years (up to three years).
a. State Credits
i. Screen all hires for potential eligibility for some state incentives.
ii. Provide year-end incentive information that includes reports, forms, and technical assistance as needed.
- Tax Credits – Research & Development
a. Perform a Phase I analysis wherein the potential credit will be approximately determined after analyzing the facts and circumstances of Client.
b. Determine the scope of work for a Phase II analysis and audit defense and identify the fee for such.
- VerifI-9 Solutions
- VerifI-9 Standard
- Federally compliant automated remote I-9 workflow solution with e-signature.
- Alerts & reporting
- Audit Support
- Mobile Access
- Compliant Audit Trail
- Section 3 Reverification/Supplement B
- Ongoing retention compliance
- Smart field validations
- Support for all citizenship statuses
- Support for all VISA types
- VerifI-9 Standard plus E-Verify
Standard Features plus:
- E-Verify Case Management
- E-Verify Integration for workforce authorization
- Further Action Notice (FAN) Workflow
- TNC Management
- Notification compliance
- Automated resolution workflow
- VerifI-9 Standard plus Name your Own Completer
Standard Features plus:
- Remote I-9 with document inspection
- Section 2 designated completer for remote and hybrid employees
- Third party completer workflow
- Detailed audit trail and tracking
- Historical Digitization & Storage
- Digitization of historical I-9’s
- Storage of historical I-9’s
- Automated compliance alerts
- Historical Storage
- Storage of historical I-9’s
- Historical Digitization & Storage with Remediation
All VerifI-9 Standard and Historical Digitization and Storage features plus:
- Identification of I-9 errors
- Remediation workflow for both employer and employees to correct identified errors
- Compliant update enforcement and recording
- Data integration – remediated I-9s act like native I-9s
Schedule B – Employment & Wage Verifications – Notice to Data Furnishers
All furnishers of consumer reports must comply with all applicable regulations, including regulations promulgated after this notice was first prescribed in 2004. Information about applicable regulations currently in effect can be found at the Consumer Financial Protection Bureau’s website: https://www.consumerfinance.gov/learnmore/.
NOTICE TO FURNISHERS OF INFORMATION: OBLIGATIONS OF FURNISHERS UNDER THE FCRA
The federal Fair Credit Reporting Act (FCRA), 15 U.S.C. 1681-1681y, imposes responsibilities on all persons who furnish information to consumer reporting agencies (CRAs). These responsibilities are found in Section 623 of the FCRA, 15 U.S.C. 168ls-2. State law may impose additional requirements on furnishers. All furnishers of information to CRAs should become familiar with the applicable laws and may want to consult with their counsel to ensure that they are in compliance. The text of the FCRA is set forth in full at the Bureau of Consumer Financial Protection’s website at www.consumerfinance.gov. A list of the sections of the FCRA cross-referenced to the U.S. Code is at the end of this document.
Section 623 imposes the following duties upon furnishers:
Accuracy Guidelines
The banking and credit union regulators and the CFPB will promulgate guidelines and regulations dealing with the accuracy of information provided to CRAs by furnishers. The regulations and guidelines issued by the CFPB will be available at www.consumerfinance.gov when they are issued. Section 623(e).
General Prohibition on Reporting Inaccurate Information
The FCRA prohibits information furnishers from providing information to a CRA that they know or have reasonable cause to believe is inaccurate. However, the furnisher is not subject to this general prohibition if it clearly and conspicuously specifies an address to which consumers may write to notify the furnisher that certain information is inaccurate. Sections 623(a)(1)(A) and (a)(1)(C).
Duty to Correct and Update Information
If at any time a person who regularly and in the ordinary course of business furnishes information to one or more CRAs determines that the information provided is not complete or accurate, the furnisher must promptly provide complete and accurate information to the CRA. In addition, the furnisher must notify all CRAs that received the information of any corrections and must thereafter report only the complete and accurate information. Sections 623(a)(2).
Duties After Notice of Dispute from Consumer
If a consumer notifies a furnisher, at an address specified for the furnisher for such notices, that specific information is inaccurate, and the information is, in fact, inaccurate, the furnisher must thereafter report the correct information to CRAs. Section 623(a)(1)(B).
If a consumer notifies a furnisher that the consumer disputes the completeness or accuracy of any information reported by the furnisher, the furnisher may not subsequently report that information to a CRA without providing notice of the dispute. Section 623(a)(3).
The federal banking and credit union regulators and the CFPB will issue regulations that will identify when an information furnisher must investigate a dispute made directly to the furnisher by a consumer. Once these regulations are issued, furnishers must comply with them and complete an investigation within 30 days (or 45 days if the consumer later provides relevant additional infom1ation) unless the dispute is frivolous or irrelevant or comes from a “credit repair organization.” The CFPB regulations will be available at https://www.consumerfinance.gov/learnmore/. Section 623(a)(8).
Duties After Notice of Dispute from Consumer Reporting Agency.
If a CRA notifies a furnisher that a consumer disputes the completeness or accuracy of information provided by the furnisher, the furnisher has a duty to follow certain procedures. The furnisher must:
Conduct an investigation and review all relevant information provided by the CRA, including information given to the CRA by Sections 623(b)(1)(A) and (b)(1)(B).
Report the results to the CRA that referred the dispute, and, if the investigation establishes that the information was, in fact, incomplete or inaccurate, report the results to all CRAs to which the furnisher provided the information that compile and maintain files on a nationwide Section 623(b)(l)(C) and (b)(l)(D).
Complete the above steps within 30 days from the date the CRA receives the dispute (or 45 days if the consumer later provides relevant additional information to the CRA). Section 623(b)(2)
Promptly modify or delete the information or block its reporting. Section 623(b)(1)(E).
Duty to Report Voluntary Closing of Credit Accounts
If a consumer voluntarily closes a credit account, any person who regularly and in the ordinary course of business furnishes information to one or more CRAs must report this fact when it provides information to CRAs for the time period in which the account was closed.
Duty to Report Dates of Delinquencies
If a furnisher reports information concerning a delinquent account placed for collection, charged to profit or loss, or subject to any similar action, the furnisher must, within 90 days after reporting the information, provide the CRA with the month and the year of the commencement of the delinquency that immediately preceded the action, so that the agency will know how long to keep the information in the consumer’s file. Section 623(a)(5).
Any person, such as a debt collector, that has acquired or is responsible for collecting delinquent accounts and that reports information to CRAs may comply with the requirements of Section 623(a)(5) (until there is a consumer dispute) by reporting the same delinquency date previously reported by the creditor. If the creditor did not report this date, they may comply with the FCRA by establishing reasonable procedures to obtain and report delinquency dates, or, if a delinquency date cannot be reasonably obtained, by following reasonable procedures to ensure that the date reported precedes the date when the account was placed for collection, charged to profit or loss, or subjected to any similar action. Section 623(a)(5).
Duties of Financial Institutions When Reporting Negative Information
Financial institutions that furnish information to “nationwide” consumer reporting agencies, as defined in Section 603(p), must notify consumers in writing if they may furnish or have furnished negative information to a CRA. Section 623(a)(7). The Consumer Financial Protection Bureau has prescribed model disclosures, 12 CFR Part 222, App. B.
Duties When Furnishing Medical Information
A furnisher whose primary business is providing medical services, products, or devices (and such furnisher’s agents or assignees) is a medical information furnisher for the purposes of the FCRA and must notify all CRAs to which it reports of this fact. Section 623(a)(9). This notice will enable CRAs to comply with their duties under Section 604(g) when reporting medical information.
Duties When ID Theft Occurs
All furnishers must have in place reasonable procedures to respond to notifications from CRAs that information furnished is the result of identity theft, and to prevent refurnishing the information in the future. A furnisher may not furnish information that a consumer has identified as resulting from identity theft unless the furnisher subsequently knows or is informed by the consumer that the information is correct. Section 623(a)(6). If a furnisher learns that it has furnished inaccurate information due to identity theft, it must notify each consumer reporting agency of the correct information and must thereafter report only complete and accurate information. Section 623(a)(2). When any furnisher of information is notified pursuant to the procedures set forth in Section 605B that a debt has resulted from identity theft, the furnisher may not sell, transfer, or place for collection the debt except in certain limited circumstances. Section 615(f).
The Consumer Financial Protection Bureau website, www.consumerfinance.gov/learnmore, has more information about the FCRA.
Citations for FCRA sections in the U.S. Code, 15 U.S.C. § 1681 et seq.:
15 U.S.C. 1681 Section 615 15 U.S.C. 1681m
Section 603 15 U.S.C. 1681a Section 616 15 U.S.C. 1681n
Section 604 15 U.S.C. 1681b Section 617 15 U.S.C. 1681o
Section 605 15 U.S.C. 1681c Section 618 15 U.S.C. 1681p
Section 605A 15 U.S.C. 1681c-1 Section 619 15 U.S.C. 1681q
Section 605B 15 U.S.C. 1681c-2 Section 620 15 U.S.C. 1681r
Section 606 15 U.S.C. 1681d Section 621 15 U.S.C. 1681s
Section 607 15 U.S.C. 1681e Section 622 15 U.S.C. 1681s-1
Section 608 15 U.S.C. 1681f Section 623 15 U.S.C. 1681s-2
Section 609 15 U.S.C. 1681g Section 624 15 U.S.C. 1681t
Section 610 15 U.S.C. 1681h Section 625 15 U.S.C. 1681u
Section 611 15 U.S.C. 1681i Section 626 15 U.S.C. 1681v
Section 612 15 U.S.C. 1681j Section 627 15 U.S.C. 1681w
Section 613 15 U.S.C. 1681k Section 628 15 U.S.C. 1681x
Section 614 15 U.S.C. 1681l Section 629 15 U.S.C. 1681y